Welcome to the Internet site (“Site”) of LightHearted Medicine. This Site is intended to advance LightHearted Medicine's mission and objectives, provide a service to our members and those seeking to utilize our programs, and provide information about LightHearted Medicine including, but not limited to, our activities, programs, and services, as well as information regarding pharmacy regulation and information we believe may be of interest to our members (“Content”).
Access or Use of the Site
User is responsible for his/her/its use of this Site and all data, information, and material submitted or transmitted to the Site. Further, User is solely responsible for accessing and using this Site in compliance with all applicable federal, state, and local laws.
Any Site Content that User accesses, copies, downloads, or uses is done so at User’s risk and User assumes sole responsibility for any decisions made based upon such Content and any damage or harm to User’s computer or computer system(s) due to such use of Site Content.
User acknowledges and agrees to use this Site and its Content in a lawful manner and in accordance with the terms of this Statement. User is strictly prohibited from engaging in unlawful, objectionable, or malicious conduct or activities related to this Site, its Content, or its servers, which include, but are not limited to, the transmission or distribution of viruses, computer worms, Trojan horses, malicious code, denial of service attacks, unsolicited commercial e-mail, or the like; the unauthorized entry to any other machine accessible via the Site; the unauthorized submission or transmission of data or material protected by a proprietary right of a third party; or the submission of harmful, obscene, sexual, threatening, harassing, defamatory, unlawful, or otherwise objectionable information, material, or communications. In the event that User engages in such conduct, activities, transmissions, or submissions, or otherwise causes any technical disruption of this Site or the services transmitting the Site to User, User shall be responsible for all LightHearted Medicine and third party claims, losses, liabilities, and costs, including reasonable attorneys’ fees, arising from any and all such conduct, activities, transmissions, or submissions.
LightHearted Medicine offers the Site and its Content “as is,” and, to the fullest extent permitted by law, disclaims all warranties regarding the Site and its Content, whether expressed or implied, including, but not limited to, any warranty as to the quality, accuracy, sufficiency, non-infringement, merchantability, or suitability of this Content for any particular purpose. Further, User agrees that LightHearted Medicine, its members, directors, officers, employees, contractors, authorized representatives, affiliates, and assigns shall have no liability or responsibility for any damages, losses, costs, or expenses, regardless of the cause of action, which may arise, directly or indirectly, based upon the performance of this Site or User’s access to, copying of, downloading of, or use of any Site Content or the server that makes the Site available.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE FEDERAL, STATE OR LOCAL LAW, LIGHTHEARTED MEDICINE, ITS MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AUTHORIZED REPRESENTATIVES, AFFILIATES AND ASSIGNS AND/OR ANY OTHER PARTY INVOLVED IN DEVELOPING, PRODUCING, OR DELIVERING THE SITE ARE NOT LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF USER’S ACCESS TO, OR USE OF, THE SITE OR FOR USER’S PURCHASE OR USE OF ANY THIRD PARTY PRODUCTS OR SERVICES OFFERED HEREIN OR LINKED THROUGH THE SITE.
LIGHTHEARTED MEDICINE, ITS MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTACTORS, AUTHORIZED REPRESENTATIVES, AFFILIATES, ASSIGNS, LICENSORS, SUPPLIERS AND ALL OTHER PARTIES INVOLVED WITH THE DEVELOPMENT, PRODUCTION, OR DELIVERY OF THE SITE FURTHER SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE RESULTING FROM UNAUTHORIZED ACCESS BY THIRD PARTIES TO LIGHTHEARTED MEDICINE OR OTHER PARTIES’ TRANSMISSION FACILITIES OR PREMISES, EQUIPMENT OR FOR UNAUTHORIZED ACCESS TO OR ALTERATION, THEFT, LOSS OR DESTRUCTION OF NETWORKS, SYSTEMS, APPLICATIONS, DATA FILES, PROGRAMS, PROCEDURES, OR INFORMATION THROUGH ACCIDENT, MISCONDUCT, FRAUDULENT MEANS OR DEVICES OR ANY OTHER METHOD UNLESS SUCH DAMAGE IS CAUSED BY AN INTENTIONAL ACT OF LIGHTHEARTED MEDICINE, ITS MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AUTHORIZED REPRESENTATIVES, AFFILIATES, ASSIGNS, LICENSORS, SUPPLIERS OR THIRD PARTIES INVOLVED WITH THE DEVELOPMENT, PRODUCTION, OR DELIVERY OF THE SITE. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN SHALL APPLY EVEN IF NABP, ITS MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AUTHORIZED REPRESENTATIVES, AFFILIATES, AND ASSIGNS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If applicable federal, state, or local law does not permit the limitation or exclusion of liability or incidental or consequential damages as stated herein, then such limitations or exclusions shall be considered modified but only to the extent necessary to comply with applicable law. In no event shall LightHearted Medicine's total liability to User, if any, for all claims, damages, injuries, losses, and causes of action, whether in contract, tort (including without limitation negligence), or otherwise, exceed the amount paid by User, if any, for accessing this Site.
Third Party Internet Sites
The Site may include information about or links to other Internet sites maintained by third parties. However, unless otherwise noted, no endorsement of these Internet sites or their content is intended or made based upon LightHearted Medicine’s inclusion of such information or links on this Site. LightHearted Medicine, its members, officers, directors, employees, contractors, authorized representatives, affiliates and assigns disclaim all responsibility and liability for these Internet sites and their content, including their products, services, quality, accuracy, sufficiency, proper functioning, and compliance with law. Further, LightHearted Medicine, its members, officers, directors, employees, authorized representatives, contractors, affiliates and assigns are not liable for any claim, loss, or damage arising from User’s reliance on the content of these Internet sites, use of these Internet sites, purchase or use of any products or services offered on these Internet sites, or linking to such Internet sites from this Site.
The Content of this Site is proprietary and includes copyrighted materials and trademarks that are owned by LightHearted Medicine, unless otherwise noted. User may use Content on this Site for User’s non-commercial personal use only; any other use, copying, publication, transmission, display, downloading, or distribution of any portion of such Content is strictly prohibited without the prior written consent of LightHearted Medicine and/or the owner of any non-LightHearted Medicine copyrighted or trademarked Content.
Linking to the Site
Users and others who wish to establish a hyperlink to this Site may do so only upon the prior written approval of LightHearted Medicine. To request such approval, please contact us.
Monitoring of the Site
LightHearted Medicine may choose to monitor any area of the Site and may use or disclose any User information, data, or communications of any kind (i) to satisfy any law or regulation; (ii) to satisfy any administrative, judicial, regulatory, law enforcement, or government request or process; (iii) to protect or defend LightHearted Medicine’s rights or property or the rights or property of other Users, our members, directors, officers, employees, contractors, authorized representatives, vendors, licensees, licensors, affiliates, and the like; (iv) if LightHearted Medicine believes in good faith that the User is engaging in conduct that violates state or federal law; or (v) as otherwise specifically set forth in LightHearted Medicine’s policies, applications, registration forms, agreements, contracts, correspondences, and the like.
Confirmation Numbers and Passwords
User agrees to maintain the security and confidentiality of any confirmation number, password, identification, or other device that LightHearted Medicine may provide pursuant to User using the Site, and User agrees to immediately notify LightHearted Medicine if a breach in such security or confidentiality is suspected or has occurred. User assumes all responsibility for any submissions or activities occurring under such confirmation number, password, identification, or device.
LightHearted Medicine Remedies
In the event that User fails to adhere to the terms of this Statement, LightHearted Medicine may elect to pursue any and all available remedies that it deems appropriate at any time and in its sole discretion including, but not limited to, suspension or termination of User’s access to or use of this Site, injunctive relief, monetary damages, or referral of matters to law enforcement, governmental, or regulatory authorities for further handling.
This Statement shall be governed by and construed in accordance with the laws of the State of California, without regard to any principles of conflicts of law. If any provision of this Statement is held unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Statement and shall not affect the validity and enforceability of any remaining provisions. Headings are included in this Statement for reference purposes only and are not binding on LightHearted Medicine.
Last Updated: January 1, 2016
When you request services, request information, subscribe to materials, or register medical visits or other meetings, we may ask you to provide personal information to complete these transactions and deliver the services or materials. The types of personal information you initially provide to us may include contact information such as your name, address, telephone number, and/or email address, or other unique information such as user IDs and passwords. We may also collect contact preference information, information about your general medical issues, and payment information. During our medical visit with you, we will also collect more detailed medical and psychosocial information for the purposes of our Integrative Medicine evaluation and treatment. Your medical records will be kept in a HIPAA compliant manner and webinar services will be HIPAA compliant as well.
In addition to the information you provide, LightHearted Medicine may collect non-personal information during your visit to the Site. Such anonymous information includes, but is not limited to, certain standard data that your browser sends to the Site such as your browser type and language, access times, and the address of the website from which you arrived at the LightHearted Medicine Site. We may also collect information about your Internet Protocol (IP) address or click stream behavior (ie, the pages you view, the links you click, and other actions you take in connection with the Site). Personal demographic and profile data may be used to tailor your experience at the Site, for example, to show you content you might be interested in.
LightHearted Medicine may engage third-party service providers to support or administer LightHearted Medicine services, including this Site. These service providers may collect personal information from you on behalf of LightHearted Medicine. For example, LightHearted Medicine engages a third party service provider, which collects email addresses from individuals who subscribe to LightHearted Medicine e-News.
When you pay for services, credit card information may be collected by LightHearted Medicine through its Site, or you may be securely transferred from the Site to a LightHearted Medicine third-party service provider, which may collect credit card information and other personal information for the purpose of processing your payment on behalf of LightHearted Medicine. Credit card information which is obtained by LightHearted Medicine through its Site is handled securely, in accordance with applicable laws and regulations, as well as payment card industry standards for such information.
Use of Personal Information
LightHearted Medicine uses your personal information to deliver the service(s) you have requested and may use it for our operations, including quality assurance purposes, to contact you in the event of an emergency, to deliver to you information about LightHearted Medicine such as promotional material, or to contact you about your account.
LightHearted Medicine does not sell to third parties any personal or financial information gathered on this Site. LightHearted Medicine may disclose your personal information if required under the law or to comply with legal process, to protect or defend LightHearted Medicine rights, property, staff, or members, or the rights, property, or safety of others.
In the course of conducting business, LightHearted Medicine staff may access personal information for the purposes stated in this Policy. Staff are required to maintain the confidentiality of personal information and are prohibited from unlawfully disclosing such information.
When personal information is no longer needed, LightHearted Medicine disposes of the personal data it has collected in such a manner as to protect the security and confidentiality of the material, such as shredding, erasing, or rendering personal information to be unreadable.
You may request changes to information previously provided to LightHearted Medicine, or notify LightHearted Medicine of the preferred method by which LightHearted Medicine contacts you, by contacting our staff via:
Regular mail: 1700 Montgomery Street, Suite 101, San Francisco, CA 94111
When notifying LightHearted Medicine of a change in sensitive information (such as Social Security number and/or credit card information), we request that you call or write to us.
If you prefer that LightHearted Medicine not contact you, you may opt-out by contacting our staff via:
Regular mail: 1700 Montgomery Street, Suite 101, San Francisco, CA 94111
Please note that your opt-out choices do not apply to communications from LightHearted Medicine related to registrations, services, or materials that you purchase through the Site.
This Site may contain links to third-party websites that are not controlled by LightHearted Medicine. These third-party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that LightHearted Medicine is not responsible for the content or operations of third-party websites linked to LightHearted Medicine, nor are we responsible for the privacy policies or practices of third-party websites linked to the Site or LightHearted Medicine. Our Policy only applies to personal information that we collect from you while you are using the Site.
LightHearted Medicine utilizes industry-standard measures to protect from misuse and alteration the personal information under our control. For example, LightHearted Medicine uses encryption technology to protect personal information collected through the Site. While LightHearted Medicine cannot guarantee that these measures will fully protect the personal information you submit through the Site, we will take all reasonable steps to protect the safety of your personal information.
Our Site and the servers that make this Site available world-wide are located in the United States. The laws of the US govern all matters relating to and all transactions involving this Site. Any information you provide in registering or purchasing goods or services from LightHearted Medicine will be transferred to the US. By visiting the Site and providing information to LightHearted Medicine through your use of the Site, you authorize this transfer, processing, and use of information.
By logging onto this Site, you signify your agreement to the terms of this Policy and any modifications thereof and that you release and hold harmless LightHearted Medicine, its members, directors, officers, employees, contractors, and affiliates from any and all claims arising from information that you provide or transmit to LightHearted Medicine in an unsecured manner.
If you have any questions about this Policy, the practices of the Site, or your interactions with this Site, you can contact LightHearted Medicine via email at or call us.
If you have gotten all the way to the end of this long document, we applaud your stamina and determination! Let us know that you read this last sentence and we'll find some fun way to reward you!